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Basi Insurance Services, Inc. - Corporate Office

  • Randy Basi AFIS, CRIS

    President, C.E.O.
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
    Get Directions >>

    Randy began his career as an insurance agent with CalFarm in 1988.  In 1992 Randy purchased a book of business in Oakdale and within three years, this business became Basi Insurance Services. 

     

    During his career, Randy has focused his education and professional development in Agribusiness and Construction earning the AFIS and CRIS designations.   While overseeing all aspects of the company as President, Randy believes in a compelling customer service experience and works to make sure all clients receive this level of care at all times.

     

    Randy is also co-founder of our side non-profit organization: The Karen Basi Wave of Hope -MS Foundation. Randy and his wife, Karen, founded The Wave of Hope MS Foundation over a decade ago, in an effort to raise awareness, provide support groups, equipment and therapies to those in the surrounding community who suffer from the debilitating and currently incurable disease: Multiple Sclerosis. For more information on the foundation, please visit www.thewaveofhopems.org

     

    License #0749617

  • Karen Basi

    CFO
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    As co-owner of Basi Insurance and after a successful career as a teacher, Karen became a full-time member of the Basi Insurance staff.  As a licensed agent and CFO, Karen heads the accounting department and manages employee payroll and benefits.

     

    Karen is also the co-founder of our side non-profit organization: The Karen Basi Wave of Hope -MS Foundation. Karen and husband Randy founded The Wave of Hope MS Foundation over a decade ago, in an effort to raise awareness, provide support groups, equipment and therapies to those in the surrounding community who suffer from the debilitating and currently incurable disease: Multiple Sclerosis. For more information on the foundation, please visit www.thewaveofhopems.org 

     

    License #0G98807

  • Donna Gendron Tripp

    Human Resources, Office Manager
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    As office Manager, Donna oversees the day to day workflow of each office.  In addition to documenting HR and payroll records, she maintains individual & corporate licensing and continuing education.

  • Lisa Padilla

    Operations Manager
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    As part of the support staff, Lisa provides ongoing system training to all agents and customer service staff.  With her own annual system training, Lisa is instrumental in keeping the Basi staff current specific to our management system.  In addition, Lisa assists in all aspects of the accounting department.

     

    License # 0L56958

  • Jon Mutoza AFIS, CRIS

    Marketing Manager
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    Jon became a licensed agent in 2006 and joined Basi Insurance after 20 years in the car business.  Jon’s philosophy that customer service should exceed client expectations has earned him a reputation as a trusted business advisor in addition to being your insurance agent.  With his AFIS and CRIS designations, Jon is well versed in all areas of farm and commercial insurance as well as personal and health coverages.

     

    License #0F28007

  • Don Gayaldo

    Agent
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    After serving in the US Army, Don returned to Northern California before beginning his second career as an insurance agent.  Don’s experience as a grape and nut crop farmer gives him a unique perspective in all areas of agribusiness.  As a bilingual agent, Don is equally able to assist you in English or Spanish.

     

    License #0674642

  • Cherilyn Bairos

    Agent
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    As the latest agent to join Basi Insurance, Cher brings with her an enthusiasm for insurance that translates into helping the client fully understand their own insurance needs.  Licensed in 2009, Cher has continued to build on her knowledge to include farm and commercial accounts.

     

    License  #0G12834

  • Jose "Pep" Sotelo

    Agent
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    Jose came to Basi Insurance in early 2016, after running a successful Orthopedic Sales Business, distributing orthopedic surgical implants throughout Northern California. Jose is bilingual in English/Spanish.

     

    License # 0K96603

  • Jack Roudebush

    Crop Agent
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    License # 0B67204

  • Rachel Eichhorn

    Account Manager, Health and Benefits Department
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    As the Health & Benefits account manager, Rachel handles all health calls, applications, policy processing and answering health specific questions.  Annual certifications from each health company keeps her current with all plans written through Basi Insurance.  

     

    Rachel is also currently studying for her license as a financial services advisor.

     

    License #0I21192

  • Terri Young

    Agent, Life & Health
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    License # 0G10989

  • Debra Lohmann

    Account Manager, Commercial Department
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    As lead account manager in the Commercial department, Debi brings years of knowledge and insight to the team.  Her credentials include a Property and Casualty license and having earned the Certified Insurance Service Representative (CISR) and Certified Insurance Counselor (CIC) designations.  

     

    License #0736398

  • Lori Segale

    Account Manager, Commercial Department
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    License # 0L05110

  • Tammy Fraga

    Account Manager, Personal Lines Department
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    Tammy joined Basi Insurance in 2012 and currently manages the Personal Lines department in the Oakdale office.  A commitment to providing “remarkable customer service” will leave clients feeling protected and knowing they can count on her to make sure all their insurance needs are met.

     

    Tammy also provides free notary services to our  clients

     

    License #0732818

  • Leah Tate

    Account Manager, Personal Lines
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    Leah recently got her P & C license and has been working as an assistant in both the farm department and in the personal lines department since 2015.

     

    License: 0K91630  

  • Frankie Womack

    Account Manager - Farm Department
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    License # 0D46936

  • Brittney Zurlinden

    Account Manager - Farm Department
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    License # 0H86722

  • Isela Nevarez

    Assistant Account Manager - Farm Department
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    Isela has been with Basi Insurance since 2015 and is bilingual in English/Spanish. She can assist with day to day billing and questions in the Farm Insurance department.

     

    License # 0L34810

  • Dora Cordova

    Receptionist
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    Having worked for Basi for more than 10 years, Dora is well versed in all areas of customer service.  As the receptionist for the Oakdale office, Dora processes all incoming calls, receives and distributes the mail and assists all walk-in guests.  Her experience makes her valuable to all the account managers as she works to assist them with day to day account care.

  • Sandy Guerra

    Receptionist
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    In addition to working as a receptionist in the Oakdale office, Sandy has become a big part of the support team of Basi Insurance.  Her duties range from answering the phone and mail processing to assisting the agents and account managers.   

     

    Sandy is also a board member on our associated non-profit organization: The Karen Basi Wave of Hope MS Foundation. 

  • Alison Gomes

    Farm Account Manager
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    License # 0K93717

  • Annette Chance

    Commercial Account Manager
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    License # 0E37343

  • Aaron Canez

    Safety Coordinator
    Office: 209-847-3065
    Fax: 209-848-4931
    1491 East G Street
    Oakdale CA 95361
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    After a career in the US Army for over 40 years, Aaron began work as a safety consultant.  As a part of the support team, Aaron makes on-site visits to Basi clients to review the workplace facility.  Once he has reviewed the site, recommendations are made to assist the client in maintaining OSHA compliance.  At the client’s request, Aaron will provide job specific training in English and Spanish to be sure all employees are well versed and safe in all areas of their work. Aaron also has extensive background training as a former EMT and firefighter, as well as in chemistry, making it easy for him to find various ways to keep your business safe. 

     

Basi Insurance Services, Inc. - Manteca Office

  • Kenny Verschelden AFIS

    Sales Manager
    Office: 209-823-6886
    Fax: 209-848-4931
    1000 W. Center Street
    Manteca CA 95337
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    After a degree in Regional Development and Business Administration from the University of Arizona, Kenny earned his insurance license and joined the Basi team.  While focusing his efforts on Commercial and Agriculture accounts, Kenny also oversees new agent hiring and training.  

     

    License #0F23784

  • Dale Basi AFIS

    Agent
    Office: 209-823-6886
    Fax: 209-848-4931
    1000 W. Center Street
    Manteca CA 95337
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    Dale began work as an insurance agent in 2003 after 25 years as a business owner.  Dale’s background helps him to understand the everyday challenges of a business owner including the specific insurance needs of a commercial client and OSHA compliance.

     

    As a bilingual staff member, Dale can assist clients who speak the Punjabi or Hindi languages

     

    License #0C88210

  • Anita Juarez

    Agent
    Office: 209-823-6886
    Fax: 209-848-4931
    1000 W. Center Street
    Manteca CA 95337
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    Anita began selling insurance in 1992 and in 2014 decided that Basi Insurance is where she wants to be.  During her time with Basi, referrals have helped her develop a growing list of clients whom she personally guides through the insurance process.  As a bilingual agent, Anita is able to assist our Spanish speaking clients with the same attention to detail and enthusiasm.

     

    License #0B21282

  • Marchelle Pimentel

    Account Manager, Commercial Department
    Office: 209-823-6886
    Fax: 209-848-4931
    1000 W. Center Street
    Manteca CA 95337
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    Marchelle is the most recent addition to the Commercial department.  After being hired to work as a marketing agent, an Account Manager position in the commercial department became available and Marchelle was ready to take on a new challenge.  Working closely with all sizes of commercial accounts, Marchelle will closely monitor every detail of your insurance coverages.

     

    License # 0H86722

  • Cecilia Vierra

    Account Manager, Commercial Department
    Office: 209-823-6886
    Fax: 209-848-4931
    1000 W. Center Street
    Manteca CA 95337
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    With more than 30 years of experience and an Accredited Customer Service Representative designation, Cecilia manages all types of commercial accounts from the Manteca office.  Her understanding of the commercial insurance marketplace and her desire to provide excellent customer service has made her a valuable member of the Commercial team.

     

    License #0599474

  • Alicia Suarez

    Account Manager, Personal Lines
    Office: 209-823-6886
    Fax: 209-848-4931
    1000 W. Center Street
    Manteca CA 95337
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    In Alicia’s primary role of receptionist, she acts as the first point of contact for our Manteca office.  Whether your call is about a change to your account, making a payment or simply looking for an answer to a question, she will see that you are taken care of quickly and accurately.  In addition, Alicia serves as an Account Manager in our commercial department  

     

    License #0K14703

  • Dolores Vazquez

    Account Manager
    Personal Lines Department
    Office: 209-823-6886
    Fax: 209-848-4931
    1000 W. Center Street
    Manteca CA 95337
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    Licensed since 2000, Dolores brings a comprehensive knowledge of personal insurance to the team.  As an account manager in the Manteca office, she is able to offer each of her accounts complete and comprehensive coverages.  As a bilingual staff member, Dolores can assist Spanish speaking clients with the same attention to detail.

     

    License Number: 0C89795