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Urgent Workers Compensation Notice

The workers compensation insurance rating bureau recently updated the reporting requirements for first aid claims. Effective January 1, 2017 employers are now required to report ALL first aid claims regardless of whether the employer or insurance carrier paid for the first aid medical services. The term small medical only claim is also used to refer to first aid claims.

 

California labor Code section 5401 defines First Aid as any one-time treatment, and any follow-up visit for the purpose of observation of minor scratches, cuts, burns, splinters and so forth, which do not ordinarily require medical care. Such one-time treatment and follow-up visit for the purpose of observation is considered first aid even though provided by a physician or registered professional personnel.

 

Prior to January 1, 2017 employers had the option of not reporting and submitting first aid claims to their insurance company. In opting to pay the expense out of their own pocket, employers could avoid having these claims included in the calculation of their Experience Modification, thereby lowering their individual calculation. Every Physician attending any injured employee must send copies of the Doctor’s First report of Occupational injury or illness to the worker’s compensation insurance carrier or employer within five days of the initial examination.

 

We recommend that you immediately discontinue the practice of paying first aid claims and notify all of those within your company who handle Workers compensation claims of this new policy.

 

If you should have any further questions regarding the handling of small medical only or first aid claims please contact the team at Basi insurance services. 

Our Locations

Basi Insurance Services, Inc. - Corporate Office

1491 East G Street
Oakdale, CA 95361
Main office: 209-847-3065
Toll free: 877-590-4826
Fax: 209-848-4931

Office Hours:

Mon: 8:00 AM - 5:00 PM
Tues: 8:00 AM - 5:00 PM
Wed: 8:00 AM - 5:00 PM
Thurs: 8:00 AM - 5:00 PM
Fri: 8:00 AM - 5:00 PM
Sat: Closed
Sun: Closed

Basi Insurance Services, Inc. - Manteca Office

1000 W. Center Street
Manteca, CA 95337
Main office: 209-823-6886
Toll free: 877-590-4826
Fax: 209-848-4931

Office Hours:

Mon: 8:00 AM - 5:00 PM
Tues: 8:00 AM - 5:00 PM
Wed: 8:00 AM - 5:00 PM
Thurs: 8:00 AM - 5:00 PM
Fri: 8:00 AM - 5:00 PM
Sat: Closed
Sun: Closed

Our Providers

Testimonials

“Knowledgeable. Returns my calls promptly. Always helpful.”
- Jean B.
“Always available when we need them”
- Andy J.
I have never had an agent come to my place and explain so well what is covered and not covered [referring to agent Pep Sotelo]
- D. Beaty
Thank you again. Number one reason I don’t look for other carriers, You all treat us so well and the customer service is the best.
- Denise Gabriel
I like how personal ALL staff is. They don’t make you feel like a number.
- J. Heedahl-Petersen
The best thing about Basi Insurance is their professionalism, courtesy, and thoroughness. They're always happy to talk with me and help me out. Thank you!
- Patrick C.
“Randy Basi always goes above and beyond to assist us in the best way possible.”
- Cameron S
"Any questions I've ever had are always answered. I am always greeted at the front desk with a smile. {Basi Insurance staff} are always patient with me even if things are ‘complicated’. They have always gone above and beyond the call to help us get the best service possible. GREAT office! Thank you!"
- S. Van Vliet
Jon Mutoza is our agent. We have a lot of different policies with Basi. Jon provides honest, good, prompt customer service. We can pick up the phone and call Jon and he always answers our questions and helps us with our issues.
- Olinda Carvalho
Dale Basi and the whole team at Basi Insurance does an exceptional job with all my insurance needs. I have been with them for over 7 yrs and they have always been there to resolve any problems I have.
- Khanh Dinh
I was surprised and pleased to find the boss HIMSELF come to my place and review my policy. Talk about personal service!
- Cynthia Boyko
The owner and his staff are always very quick to respond to any of my concerns and help me to keep my policies up to date and are always watching my needs.
- Scott Goodreau
Professional staff, with outstanding product knowledge. Fast response to inquiries and great customer service
- Jerry Bettencourt
We have a complicated policy, so it gets confusing. I usually end up having to call the office ladies; however, these women, and their kind and cheerful personalities, make it easy to stop in and ask whatever questions I have. they do everything they can to help me and ALWAYS do it with a smile.
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We really enjoy speaking to a live person when calling the office.
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I have enjoyed the excellent customer service and attention to me and my family, it is peace of mind to have quality people assisting you when needed
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Great customer service; quick, efficient and polite staff. Problems always get resolved with minimum stress.
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Basi Insurance has served me and my company VERY well. They've solved all the problems we have thrown at them. Keep up the good work!
- Jim Tyson
Randy Basi and his entire staff have always been kind and curteous to even the dumbest of questions we may have. He always speaks to us in laymen's terms, so we always understand what he's suggesting or investigating for us!!
- Dan and Karla Ciarolla
Dear Jon & Staff, Thank you so much for helping us with insurance for our granddaughter, fixing my big mistake and being so kind when we call. Your service is better than any service I’ve ever experienced! ” – Sincerely, Michelle P.
- Michelle P.
"Being able to sit down with my agent Cher and go over my policy, knowing she has my best intentions at heart is the best thing about Basi Insurance. I love that she explains everything to me so I understand exactly what my policy covers".
- Laura C.