"They don’t make you feel like a number. I honestly feel like they are fully invested in my best interests."
Julie Hegdahl-Petersen
Oakdale, CA
Our Staff
How does Basi Insurance help you?
We handle the management of your insurance policies: renewals, updates regarding properties and the people protected by your insurance, claims, and much more! We keep you up-to-date in advance of changes that affect you, such as regulatory changes, business challenges, or opportunities to save through policy and carrier changes.
And we help you by being experts in the fields that impact your life, and the well-being of your family: farm and agriculture, business, vehicles, real estate, property rental, health, and life. That’s why you may have more than one Account Manager that you’re in touch with: because we believe in connecting you with the expertise relevant to your insurance needs. Meet the people who support Basi Insurance Services, and who support you and your business.
Randy Basi
Randy Basi AFIS, CRIS
President, CEO
Ranjit Basi, better known as Randy in the field, began his career as an insurance agent with CalFarm in 1988. In 1992 Randy purchased a book of business in Oakdale and within three years, Basi Insurance Services was born.
During his career, Randy has focused his education and professional development in Agribusiness, Commercial and Construction earning the AFIS and CRIS designations. While overseeing all aspects of the company as President, Randy believes in a compelling customer service experience and strives to make sure all clients receive this level of care at all times.
Randy is also co-founder a non-profit organization: The Karen Basi Wave of Hope -MS Foundation. Randy and his wife, Karen, founded The Wave of Hope MS Foundation over a decade ago, in an effort to raise awareness and support for those who suffer from the debilitation and incurable disease: Multiple Sclerosis. The foundation provides support groups, equipment, medical supplies and scholarships to those who suffer from the disease. For more information on the foundation, please visit www.thewaveofhopems.org.
License #0749617
Karen Basi
Karen Basi
CFO
As co-owner of Basi Insurance and after a successful career as a teacher, Karen became a full-time member of the Basi Insurance staff. As a licensed agent and CFO, Karen heads the accounting department and manages employee payroll and benefits.
Karen is also the co-founder of our side non-profit organization: The Karen Basi Wave of Hope -MS Foundation. Karen and husband Randy founded The Wave of Hope MS Foundation over a decade ago, in an effort to raise awareness, provide support groups, equipment and therapies to those in the surrounding community who suffer from the debilitating and currently incurable disease: Multiple Sclerosis. For more information on the foundation, please visit www.thewaveofhopems.org
License #0G98807
Donna Gendron Tripp
Donna Gendron Tripp
Office Manager
As office Manager, Donna oversees the day to day workflow of both the Oakdale and Manteca offices. In addition to documenting HR and payroll records, she maintains individual & corporate licensing and continuing education.
Lisa Padilla
Lisa Padilla
Operations Manager
Lisa is the daughter of Karen and Randy Basi, and has been working off and on for the family business since she was 16 years old. She's handled everything from the mail room to reception, then moved into assistant and accounting. Years later, Lisa was promoted to management operations and now provides ongoing training to all agents and customer service staff.
Lisa continues to maintain the Basi management system, implements staff training and monitors all website, social media, marketing and IT-related technologies, as well.
Lisa enjoys spending time with family and friends in the outdoors and enjoys working with kids, as well as volunteering at her local church.
License # 0L56958
Jon Mutoza
Jon Mutoza CRIS
Marketing Manager
Jon became an agent in 2006 and joined Basi Insurance after 20 years in the car business. Jon’s philosophy that customer service should exceed client expectations has earned him a reputation as a trusted business adviser in addition to being an insurance agent. With his CRIS designation, Jon is well versed in all areas of commercial, farm, health and personal insurances. He also manages all communication and appointments with current insurance carriers and their reps.
License #0F28007
Kenny Verschelden
Kenny Verschelden AFIS
Sales Manager
After a degree in Regional Development and Business Administration from the University of Arizona, Kenny earned his insurance license and joined the Basi team. While focusing his efforts on Commercial and Agriculture accounts, Kenny also oversees new agent hiring and training.
License #0F23784
Don Gayaldo
Jon Mutoza CRIS
Marketing Manager
Jon became an agent in 2006 and joined Basi Insurance after 20 years in the car business. Jon’s philosophy that customer service should exceed client expectations has earned him a reputation as a trusted business advisor in addition to being your insurance agent. With his CRIS designation, Jon is well versed in all areas of commercial insurance as well as personal and health coverages.
License #0F28007
Dale Basi
Dale Basi AFIS
Agent
Daljit Basi, is the twin brother of Randy Basi. "Dale" began working as an insurance agent in 2003 after 25 years as a business owner in the restaurant industry. Dale understands the everyday challenges of a business owner, including the specific insurance needs of a commercial client and the need for OSHA compliance.
As a bilingual staff member, Dale can assist clients who speak the Punjabi or Hindi languages.
License #0C88210
Anita Juarez
Anita Juarez
Agent
Anita began selling insurance in 1992 and in 2014 decided that Basi Insurance was where she wanted to be. During her time with Basi, referrals have helped her develop a growing list of clients whom she personally guides through the insurance process. As a bilingual agent, Anita is able to assist our Spanish speaking clients with the same attention to detail and enthusiasm.
Anita's hobbies include her love of cooking and cleaning (yes, she loves cleaning!) She truly loves her clients and enjoys being available for them. She prides herself on being there whenever they need her, not just during business hours.
License #0B21282
Cherilyn Bairos
Cherilyn Bairos
Agent
A licensed agent since 2009, Cher brings an enthusiasm for helping clients understand their insurance needs and how she can help them protect their hard-earned assets. Specializing in property and casualty -- like cars, home, boat and RV – Cher has continued to build her knowledge to now include commercial and farm.
Born and raised in Oakdale, CA, her family started as dairy farmers here in 1946. She is honored to give back to the community by serving on the City Council and volunteering through the Chamber of Commerce and Oakdale Soccer Club
License #0G12834
Jose "Pep" Sotelo
Jose “Pep” Sotelo
Agent
Pep came to Basi Insurance in early 2016, after running a successful Orthopedic Sales Business, distributing orthopedic surgical implants throughout Northern California. Farm-certified with Nationwide at the Masters level, Pep supports our agri-commercial clients, as well as those in all lines of business. He is also licensed to help you protect your personal car, home, rental property, and other similar needs. Pep is bilingual in English/Spanish.
License # 0K96603
Terri Young
Terri Young
Agent, Life & Health
Terri has been with Basi Insurance Services, Inc. since 2016, but has been in the industry for over 20 years. Terri specializes in all areas of life and health insurance including group benefits for businesses, as well as individual, dental, vision and life plans. She can also assist those who need Medicare coverage.
For fun, Terri enjoys spending time with her husband, children and grandchildren. She is also quite the cook and a very creative handcrafter, often making trinkets and home decor as gifts in her spare time.
License # 0G10989
Alicia Suarez
Alicia Marie Suarez
Account Manager, Personal Lines Department
Alicia joined Basi Insurance Services in 2013, initially working in the commercial lines department before transferring to the personal lines department in 2017. She has been a licensed insurance agent since 2015.
She most enjoys having the opportunity to help our clients. “Being in insurance gives me the satisfaction of knowing that I can protect people and their assets. The clients I work with feel like family, because I take pride in making sure I give them the knowledge they need to insure the things they have worked so hard for.”
When Alicia isn’t occupied with providing first-rate service to our clients, she keeps herself busy with her husband, four children, and dog Buster. Her family loves spending time together at the park and library. She also enjoys cooking with her family, and particularly likes discovering new recipes to try.
License # 0K4703
Alison Gomes
Alison Gomes, SBCS
Account Manager, Farm Department
Alison Gomes joined the Basi Insurance Services team in 2017, bringing with her five years of experience in the insurance industry. She previously lived in Montana, where she was a small business account manager. At Basi Insurance, Alison assists clients with farm insurance questions, and helps them meet their coverage needs.
She most enjoys learning about new forms of coverage, and being able to help people with their ever-changing needs.
When Alison isn’t at work, she enjoys spending time with her family, two nephews, and dog.
License # 0K93717
Annette Chance
Annette Chance
Annette R. Chance
Account Manager, Commercial Lines Department
Annette has more than 15 years of experience in the insurance industry. While her career began in personal lines of insurance, she shifted to commercial lines in 2004. Her responsibilities include managing a book of commercial accounts, and handling the intake of new accounts.
She loves being able to help clients protect their assets, and ensure the security of their families and livelihoods. She finds that the insurance world is constantly changing, and she enjoys the challenge of figuring out how best to insure her clients.
Annette maintains an extremely busy life outside of work. Prior to joining Basi Insurance Services, she and her husband owned two franchise cafes, and currently owns a party equipment rental business. Her three young boys keep her schedule filled with a variety of events involving sports, music, and theater. She loves the time she gets to spend with her husband and family, and describes herself as her sons’ “#1 cheerleader.”
License # 0E37343
Brittney Zurlinden
Brittney Zurlinden, AFIS
Account Manager
Brittney has worked for Basi Insurance Services since 2012 as a farm account manager, servicing and maintaining client accounts.
For Brittney, the most enjoyable aspect of her job is being able to assist local farmers with their needs, helping them ensure the continued security of their livelihoods. When she’s not in the office, she has a second full-time job as the mother of two young children, who keep her very, very busy.
License # 0H86722
Cecilia Vierra
Cecilia Vierra
Account Manager, Commercial Department
With more than 30 years of experience, Cecilia manages all types of commercial accounts from the Manteca office. Her understanding of the commercial insurance marketplace and her desire to provide excellent customer service has made her a valuable member of the team.
License #0599474
Dolores Vazquez
Dolores Vasquez
Account Manager, Personal Lines Department
Dolores has been with Basi since 2013, but has been in the industry since 1991. At the time, she was attending San Joaquin Delta College studying criminal justice while taking on a position as a customer service rep at a local agency. Before long, Dolores grew to love insurance. Today she helps our personal lines clients and is currently working on her PLIC designation.
On a personal note, Dolores has a passion for fitness and enjoys working out, spending time with her children and going to amusement parks, the movies, the beach or just talking about her Christian faith.
Se Habla Espanol
License #0C89795
Dora Cordova
Dora Cordova
Receptionist
Having worked for Basi since 2002, Dora is well versed in all areas of customer service. As the lead receptionist for the Oakdale office, Dora processes all incoming calls, faxes, receives and distributes the mail and assists all walk-in guests. Her experience makes her valuable to all the account managers as she works to assist them with day to day account care.
Dora's favorite pastimes include camping with her family, watching her grand kids play sports, and whenever possible - catching an Oakland A's game!
Frankie Womack
Frankie Womack
Account Manager, Farm Department
Frankie is a valued member of the Farm Department, bringing with her nearly 20 years of experience in the insurance industry. In addition to California, she is licensed in Washington, Missouri, Louisiana, and Georgia. Prior to joining Basi Insurance Services, she was a Workers’ Compensation Specialist and head of the department at Winton-Ireland Strom & Green. She is also a veteran, having served in the U.S. Army for 4 years.
She most enjoys having the opportunity to directly assist customers with their needs, especially when resolving workers compensation claims.
When she isn’t working, she dedicates her time to her two daughters, as well as an active lifestyle that includes kayaking, traveling, spending time at the beach, reading, and looking for thrift store treasures.
License # 0D46936
Karla Reynoso
Karla Reynoso
Account Manager, Benefits Department
Karla brings to Basi Insurance Services more 14 years of experience, having worked in benefits administration since 2004 on the employer level, and on the broker level since 2011. Previously, Karla worked for an insurance brokerage firm, managing her own book of business in health and benefits. In addition, she worked in human resources for the corporate office of a school for children with special needs.
She most enjoys the fact there is always something new to learn, as the field of employee benefits is incredibly expansive, complex, and subject to frequent change.
Karla keeps herself incredibly busy even outside of work with her son, as well as enjoying family get-togethers, baseball, and baking. In addition, she is currently a full-time student, working towards completing her degree in business management.
License # 0H89292
Leah Tate
Leah Tate
Leah has worked in the insurance industry for more than 3 years. At Basi Insurance Services, she works in the personal lines department, assisting clients with quotes and payments for their personal insurance, such as home, auto and umbrella.
When she’s not busy working, Leah and her husband enjoy spending time outdoors their son, daughter and two dogs. She is fortunate to live near a lake, and enjoys taking her pups for a swim when the weather is warm.
License # 0K91630
Marchelle Pimentel
Marchelle Pimentel
Account Manager, Commercial Department
Initially hired to work as a marketing agent, Marchelle quickly came up to speed to service the needs of our business clients. Working closely with all sizes of commercial accounts, Marchelle closely monitors every detail of their insurance policies to ensure they have the coverage they need.
License # 0H86722
Rachel Eichhorn
Rachel Eichhorn
Account Manager, Health and Benefits Department
As the Health & Benefits account manager, Rachel handles all health calls, applications, policy processing and answering health specific questions. Annual certifications from each health company keeps her current with all plans written through Basi Insurance.
Rachel is also currently studying for her license as a financial services advisor.
License #0I21192
Sandy Guerra
Sandy Guerra
Receptionist
In addition to working as a receptionist in the Oakdale office, Sandy has become a big part of the support team of Basi Insurance. Her duties range from answering the phone and mail processing to assisting the agents and account managers.
Sandy is also a board member on our associated non-profit organization: The Karen Basi Wave of Hope MS Foundation.
Tammy Fraga
Tammy Fraga
Account Manager, Personal Lines Department
Tammy joined Basi Insurance in 2012, but has been working in the industry for 40 years! Her career began in 1978, while working at her father's State Farm agency. She's licensed in Fire & Casualty, as well as Life & Health. At Basi, Tammy manages the personal lines department where she assists clients with their Home, Auto, Rental and personal insurances.
Tammy is also our in-house notary and will notarize documents free of charge for any Basi customer.
Tammy loves being a mother and grandmother. Her children and grandchildren are her pride and joy.
License #0732818
Vicky Barker
Virginia (Vicky) Barker
Assistant Account Manager
Vicky joined Basi Insurance during the summer of 2018 after taking a break in the Medical Assisting field. She is currently helping the Farm and Commercial departments, learning everything she can about insurance as she goes. Vicky is bilingual in Spanish and English and is a huge help when it comes to translating for our customers.
Se Habla Espanol
Megan Barksdale
Megan Barksdale
Farm Account Manager
Megan is the newest to our Farm Department team, joining us in Fall of 2018. Megan has been working in the Farm and Agribusiness insurance industry for two years and has been a welcome addition to the team.
License # 0L59761
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