"Basi Insurance has been most reliable in
all of our situations over the years. Prompt service. Very concerned about our overall needs."
Ken L.
Stockton, CA
Our Staff
Videos: Get to know us! / Staff appreciation / Community
How does Basi Insurance help you? We have offices in Oakdale, CA and Manteca, CA to handle the management of your insurance policies: renewals, updates regarding properties and the people protected by your insurance, claims, and much more! We keep you up-to-date in advance of changes that affect you, such as regulatory changes, business challenges, or opportunities to save money through policy and carrier changes.
And we help you by being experts in the fields that impact your life, and the well-being of your family: farm and agriculture, business, vehicles, real estate, property rental, health, and life. That’s why you may have more than one Account Manager that you’re in touch with: because we believe in connecting you with the expertise relevant to your insurance needs. Meet the people who support Basi Insurance Services, and who support you and your business.
If you would like to email a specific staff member or make an appointment with an agent, click on their bio to find their email address or click the link to set an appointment.
Let Us Help...
Randy Basi
Randy Basi AFIS, CRIS
President, CEO
Ranjit Basi, better known as Randy in the field, began his career as an insurance agent with CalFarm in 1988. In 1992 Randy purchased a book of business in Oakdale and within three years, Basi Insurance Services was born.
During his career, Randy has focused his education and professional development in Agribusiness, Commercial and Construction earning the AFIS and CRIS designations. While overseeing all aspects of the company as President, Randy believes in compelling customer service and strives to make sure all clients receive this level of care at all times.
Randy is also co-founder a non-profit organization: The Karen Basi Wave of Hope -MS Foundation. Randy and his wife, Karen, founded The Wave of Hope MS Foundation over a decade ago, in an effort to raise awareness and support for those who suffer from the debilitation and incurable disease: Multiple Sclerosis. The foundation provides support groups, equipment, medical supplies and scholarships to those who suffer from the disease. For more information on the foundation, please visit www.thewaveofhopems.org.
License #0749617
Email: [email protected]
Karen Basi
Karen Basi
CFO
As co-owner of Basi Insurance and after a successful career as a teacher, Karen became a full-time member of the Basi Insurance staff. As a licensed agent and CFO, Karen heads the accounting department and manages employee payroll and benefits.
Karen is also the co-founder of our side non-profit organization: The Karen Basi Wave of Hope -MS Foundation. Karen and husband Randy founded The Wave of Hope MS Foundation over a decade ago, in an effort to raise awareness, provide support groups, equipment and therapies to those in the surrounding community who suffer from the debilitating and currently incurable disease: Multiple Sclerosis. For more information on the foundation, please visit www.thewaveofhopems.org
License #0G98807
Email: [email protected]
Donna Gendron Tripp
Donna Gendron Tripp
Office Manager
As Office Manager, Donna oversees the day to day workflow of both the Oakdale and Manteca offices. In addition to documenting HR and payroll records, she maintains individual & corporate licensing and continuing education.
Email: [email protected]
Lisa Padilla
Lisa Padilla
Operations Manager
Lisa is the daughter of Karen and Randy Basi, and has been working off and on for the family business since she was 16 years old. She's handled everything from the mail room to reception, then moved into assistant and accounting. Years later, Lisa was promoted to management operations and now provides ongoing training to all agents and customer service staff.
Lisa continues to maintain the Basi management system, implements staff training and monitors all website, social media, marketing and IT-related technologies, as well.
Lisa enjoys spending time with family and friends in the outdoors and enjoys working with kids, as well as volunteering at her local church.
License # 0L56958
Email: [email protected]
Jon Mutoza
Jon Mutoza CRIS
Director of Company Relations
Jon joined Basi Insurance after becoming an agent in 2006. He spent many years prior working in the auto sales business.
Jon has a solid reputation as a trusted business adviser in addition to being an insurance agent. His philosophy that customer service should exceed client expectations shows in his long relationships with customers. With his CRIS designation, Jon's expertise extends to all areas of Commercial, Farm, Health and Personal insurances. He also manages all of our communication and appointments with current insurance carriers and their reps.
License #0F28007
Email: [email protected]
Kenny Verschelden
Kenny Verschelden AFIS
Sales Manager
After a degree in Regional Development and Business Administration from the University of Arizona, Kenny earned his insurance license and joined the Basi team. While focusing his efforts on Commercial and Agriculture accounts, Kenny also oversees new agent hiring and training.
License #0F23784
Email: [email protected]
Don Gayaldo
Don Gayaldo
Agent
Our resident mentor and insurance guru Don has many long-term clients and shows no signs of slowing down! It's no surprise then, that his favorite quote is, "Carpe Diem!" (or "Seize the Day!") The best piece of advice Don has ever received came from his mother, "You can never give up no matter the risk, the hardship or the unknown." The most inspiring part of his job? "The many people he communicates with, be it customers or co-workers."
License # 0674642
Email: [email protected]
Anita Scott
Anita Scott
Agent
Anita began selling insurance in 1992 and in 2014 decided that Basi Insurance was where she wanted to be. During her time with Basi, referrals have helped her develop a growing list of clients whom she personally guides through the insurance process. As a bilingual agent, Anita is able to assist our Spanish speaking clients with the same attention to detail and enthusiasm.
Anita's hobbies include her love of cooking and cleaning (yes, she loves cleaning!) She truly loves her clients and enjoys being available for them. She prides herself on being there whenever they need her, not just during business hours.
Anita is a newlywed, as she just married her sweetheart Perri Scott in February of 2019.
License #0B21282
Email: [email protected]
Cherilyn Bairos
Cher Bairos
Agent
Born and raised in Oakdale, Cher Bairos has devoted herself to supporting Oakdale and its’ residents. Cher lives in Oakdale with her wife, Jeanine, and their children. She works for Basi Insurance and serves our community as a City Council Member.
Her contributions are many and include serving on the City Council, Chamber of Commerce, Oakdale Enrichment Society, Oakdale Sports Boosters and Oakdale Soccer Club. In addition to her involvement with the City she serves on a variety of committees/boards/commissions for Oakdale Irrigation District, Economic Development Action, Local Sales Tax Measure Oversight and Fire Advisory. She is a valuable liaison between our CVAR Oakdale Realtors and the Oakdale organizations that she serves.
In her spare time, Cher loves to spend time with her family, watch bull riding, and SHE LOVES OAKDALE!
License #0G12834
Email: [email protected]
Jose "Pep" Sotelo
Jose “Pep” Sotelo
Agent
Pep came to Basi Insurance in early 2016, after running a successful Orthopedic Sales Business where he distributed orthopedic surgical implants throughout Northern California. Farm-certified with Nationwide at the Masters level, Pep supports our agri-commercial clients, as well as those in all lines of business.
As our agency's Safety Coordinator, Pep is certified to teach CPR, Forklift Training, Lock-Out-Tag-Out, Farm Worker Safety, and many other OSHA-certified classes. He can assist your business with Safety Walk-Thru's to make sure you're OSHA compliant, as well as come up with a customized IIPP Plan for your company.
Pep is bilingual in English/Spanish.
License # 0K96603
Email: [email protected]
Rachel Eichhorn
Rachel Eichhorn
Account Manager, Health and Benefits Department
As the Health & Benefits account manager, Rachel handles all health calls, applications, policy processing and answering health specific questions. Rachel is an expert in health insurance!
Rachel is also currently studying for her license as a financial services advisor and also takes classes part time in the field of environmental studies.
License #0I21192
Email: [email protected]
Julieanna Hernandez
Julieanna Hernandez
Agent
Julieanna (Julie) Hernandez has been licensed in Property & Casualty and Life & Health since 2014. Prior to joining Basi Insurance, she spent 3 years in the financial industry as the Sr. Financial Sales Advisor for a financial institution in Manteca.
She enjoys spending time with her family, and her hobbies include camping, playing basketball, and supporting her local community and high school in Oakdale.
Julie looks forward to connecting with clients by creating and fostering quality relationships through product knowledge and superior customer service.
License #0I89909
Email: [email protected]
Brittney Zurlinden
Brittney Zurlinden, AFIS
Account Manager, Farm Department
Brittney has been in the insurance industry since 2011. She started off as an assistant at a local agency where she worked while studying for a business degree in college. She grew to love insurance and decided to follow it as a permanent career choice. Brittney is especially passionate about Farm and Agribusiness, making her a great addition to our Farm department team.
When not at her desk full time, Brittney spends her free time with her family and is the mother of two young children. Her goals include: always progressing, always improving, and always being an example for her daughter - that a successful career and family is possible with the right balance and hard work.
License # 0H86722
Email: [email protected]
Cecilia Vierra
Cecilia Vierra
Account Manager, Commercial Department
With over 40 years of experience, Cecilia manages all types of commercial accounts from the Manteca office. Her understanding of the commercial insurance marketplace and her desire to provide excellent customer service has made her a valuable member of the team.
License #0599474
Email: [email protected]
Megan Barksdale
Megan Barksdale
Farm Account Manager
Megan joined us in our Farm Department in the Fall of 2018. Megan has been working in the Farm and Agribusiness insurance industry since 2016, and she has been a welcome addition to the team.
License # 0L59761
Email: [email protected]
Dora Cordova
Dora Cordova
Receptionist
Having worked for Basi since 2002, Dora is well versed in all areas of customer service. As the lead receptionist for the Oakdale office, Dora processes all incoming calls and faxes, receives and distributes the mail, and assists all walk-in guests. Her experience makes her valuable to all the account managers as she works to assist them with day to day account care.
Dora's favorite pastimes include camping with her family, watching her grand kids play sports, and whenever possible - catching an Oakland A's game!
Email: [email protected]
Sandy Guerra
Sandy Guerra
Receptionist
In addition to working as a receptionist in the Oakdale office, Sandy has become a big part of the support team of Basi Insurance. Her duties range from answering the phone and mail processing to assisting the agents and account managers.
Sandy is also a board member on our associated non-profit organization: The Karen Basi Wave of Hope MS Foundation.
Gin Turnbow
Gin Turnbow
Personal Lines Account Manager
Gin is our new personal lines guru in the Manteca office. She comes with an abundance of insurance experience, and we are just thrilled to welcome her to our team!
License # 0E14265
Email: [email protected]
Leah Tate
Leah Tate
Leah has worked at Basi Insurance for 5 years. She works in the Personal Lines department, assisting clients with quotes and payments for their personal insurance, such as Home, Auto and Umbrella.
When she’s not busy working, Leah and her husband enjoy spending time outdoors with their son, daughter and their black lab. She is fortunate to live near a lake, and enjoys taking her pup for a swim when the weather is warm.
License # 0K91630
Email: [email protected]
Lori Segale
Lori Segale
Account Manager, Commercial Department
Lori has been licensed in Property and Casualty for 4 years now, but she has been in the insurance industry for a total of 9. Prior to working for Basi Insurance Services, Lori worked with a well-known insurance consulting company in Southern California, which is really what inspired her to get licensed. She has her Workers' Compensation and Commercial Lines designations and plans to continue growing her commercial knowledge with a focus on the construction industry and Workers' Compensation.
When not working, Lori is home with her husband of 20 years and her two beautiful little girls. They love to travel when they can, spending time as a family, and playing with their two dogs, Gunner and Rosie.
License # 0L05110
Email: [email protected]
Tammy Fraga
Tammy Fraga
Account Manager, Personal Lines Department
Tammy joined Basi Insurance in 2012, but has been working in the industry for over 40 years! Her career began in 1978, while working at her father's State Farm agency. She's licensed in Fire & Casualty, as well as Life & Health. At Basi, Tammy manages the Personal Lines department where she assists clients with their Home, Auto, Rental and personal insurances.
Tammy is also our in-house notary and will notarize documents free of charge for any Basi customer.
Tammy loves being a mother and grandmother. Her children and grandchildren are her pride and joy.
License #0732818
Email: [email protected]
Juanita "Nida" Smith
Nida Smith
Reception, Manteca Office
Juanita, or "Nida" as we call her, joined Basi Insurance March 2019. As the Manteca receptionist, Nida is the first face you see when you walk into our Center Street office. She is always ready to assist clients and fellow staff, wherever needed.
Email: [email protected]
Lauren Hand
Lauren Hand
Commercial Account Manager
Lauren has been in the Insurance Industry since 2013, with experience that varies from High Risk Personal Lines, to Commercial and Small Farm. She was introduced to the industry through her oldest sister who owns an agency in Southern California. Lauren looks forward to extending her knowledge further and obtaining designations that allow her to provide expertise in service to her clients.
When not working, Lauren likes to enjoy spontaneous adventures with her husband and 3 boys. She says, "between hiking, local amusement parks and sports, there is always something to keep us on the move."
License # 0I97549
Email: [email protected]
Sabrina Ramos
Sabrina Ramos
Commercial Account Manager
Sabrina came to Basi Insurance Services, Inc. in March of 2020. She has a strong background in Personal Lines and is now in the Commercial Lines Department. Sabrina has been a licensed P&C Agent for 12 years, and, in 2017, she obtained a Life & Health License as well. She is also a Notary Public and provides notary services free of charge to Basi Insurance customers.
Sabrina truly enjoys helping her clients protect what matters most to them. Helping them understand their policies, finding the most competitive pricing without any gaps of coverage, and providing excellent customer service are her top priorities.
When not working, she enjoys being with family and friends. Sabrina and her husband love sitting on the sidelines cheering on their daughter, who plays college softball, and watching their twin sons grapple in an intense jujitsu match. They also enjoy Sunday dinners when their 2 older children come and bring the grandbabies for a visit.
License # OG07903
Email: [email protected]
Greg Walker
Greg Walker
Commercial Agent
License #0I42250
Email: [email protected]
Erin Stender
Erin Stender
Marketing Director
After running her own graphic design business for many years, Erin joined Basi Insurance in June 2020.
With a degree in Industrial Technology and emphasis on Graphic Design, Erin is excited to bring her love of professional design, knowledge of adobe creative programs, and her eagerness to embrace digital media marketing to this well known hometown agency.
In her free time, Erin enjoys time with her family, friends, and golden retriever, Cooper. She and her husband have 2 wonderful daughters and an equally wonderful son-in law. They all love boating, camping, skiing, hiking, and Sunday dinners together.
Email: [email protected]
Daniela Casillas
Daniela Casillas
Farm Account Manager
Daniela's experience in the insurance industry started straight out of high school, and she is in her 11th year working on commercial & farm accounts. Born in Turlock, CA, she classifies herself as a "country girl" who, while growing up, was with her family at Mexican rodeos and now watches her father, brother, and boyfriend compete. Daniela's life is focused on family, her boyfriend, close friends and God. She loves to travel and also enjoys spending time with her Boston Terrier, "Gucci," whom she adores.
License #0K73178
Email: [email protected]
Collin Strasser
Collin Strasser
Agent
Collin graduated from Stanislaus State with a Bachelor's in Economics. He has been heavily involved with farming and agriculture his entire life. Collin is very knowledgeable about the nut crop industry as well as livestock operations. Offering his clients a trustworthy, personal relationship that goes beyond insurance is Collin's main goal. "I want my clients to know that I am here to help them with anything they might need even if it isn’t insurance related. I hope to offer peace of mind to my clients and let them know that as their agent I will make sure that they are always properly covered."
License # 0M50225
Email: [email protected]
Read Our Blog!
We want you to know how to protect yourself, your family, and your businesses. Follow our blog for helpful tips, industry news, insight into current events, and more.
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