Our Website is More User-Friendly!

Date: Dec 15, 2020
By: Basi Insurance


We’ve made changes to better serve you online! Of course, you always have the option to call our office at (209) 847-3065, call your agent directly, email our office at [email protected] or email your agent using their [email protected] The following changes make us more available to you!

4 photos: easy access buttons, get a quote page, let us help form on personal lines page, policy access page

^ Easy access buttons                    ^ Get a Quote page                    ^ Let Us Help form                    ^ File a claim & more

QUICK ACCESS BUTTONS TO – GET A QUOTE – LET US HELP – FILE A CLAIM:  These easy access buttons are on our home page and personal lines pages (under “Personal” in the menu, and under each drop down in Personal:  Home, Auto, RV & Motorcycle & Recreational Vehicles, Umbrella).

• Get a Quote takes you to a page with the Nationwide logo and the Safeco logo. Nationwide can quote you on Auto, Homeowners, Condo or Renter’s Insurance. Safeco can quote you on Auto, Homeowners, Condo, Renter’s, Boat/Watercraft, Motorcycle, RV, Umbrella, or Landlord Protection Insurance. If you have questions or have more complex coverage needs, please contact our office or an agent.

• Let Us Help takes you to a form where you can request to be contacted by an agent or our office to get help with obtaining a policy, coverage questions and more. You can choose types of insurance you are interested in, write a message, even choose a specific agent if you’d like. This form (or one like it) also appears on the business page and farm page.

• File a Claim takes you to the Client Login/Customer Policy Access page where you can login to file a claim.


3 photos: client login page, click for an appointment in bio, let us help form on business page

^ Client login to access policy                              ^ Appointment link in agent bio                         ^ Let Us Help form business       

CLIENT LOGIN ALLOWS YOU TO ACCESS YOUR POLICY 24/7. File a claim, view & print policies, print ID cards, request changes, etc.:  Click “Client Login” in the menu bar (top right highlighted in red) to get to our Customer Policy Access page. Click on “Create an Account” (if you don’t have one already) to create a new username and password. Have your policy number handy as well as the email address you gave us when you became a client. Fill out the form and you’re all set to access your policy data any time 24/7! Questions? Contact Operations Manager, Lisa Padilla, at (209) 847-3065 or email [email protected]

APPOINTMENT SETTING LINKS are found on the “Our Staff” page under “About” in the menu bar. Click on the bio of an agent of your choice, and you will find a link in red to set an appointment at the bottom of their bio. You will also find email addresses to all our staff in the bios. Sorry, the emails are not linked due to cyber security protection.


3 photos: safety services page, compliance and training access login page, audio eye certification page

^ Safety Services page                                        ^ Compliance & Training Access login                                        ^ AudioEye

SAFETY SERVICES can be found in the menu under “Safety”. The Safety Services page explains many of the FREE services we offer to our Farm and Commercial clients such as employee training classes (in person and virtually) and much more. Contact our Safety Specialist & Agent, Jose “Pep” Sotelo for more information by calling our office or emailing [email protected]

COMPLIANCE & TRAINING ACCESS LOGIN can also be found under the “Safety” tab. This FREE service with compliance information and online safety training is available to Basi’s Farm and Commercial clients. If you are a client who would like access, go to the login and click “Request Access” where you will be prompted to send an email with your request to our Safety Specialist. Once he approves, you will have access to compliance and training information 24/7.

BETTER ACCESS FOR THOSE WITH DISABILITIES is now enhanced by our partnership with Audio Eye. Audio Eye certifies that our website is being optimized to conform with their interpretation of guidance provided by WCAG 2.1 AA. In this ongoing effort, certified accessibility professionals have already made progress to remove access barriers and will continue to enhance this site for optimal accessibility and usability for all users, including users of Assistive Technology. If access barriers or issues with any page or feature are encountered on this website that may present a challenge for site visitors feedback can be submitted through the help desk accessed in the Audio Eye tools on the right hand side of each page.

We hope you take advantage of our new services, and we welcome suggestions and ideas to enhance our service to you. We take pride in providing exceptional customer service and strive to consistently improve and enrich your experience with Basi Insurance Services, Inc. Our offices in Oakdale and Manteca are open to the public Monday-Friday 8am-5pm, and we continue to welcome visitors and appointments with appropriate COVID-19 safety protocols in place. Our agents are also free to come to you upon request.

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